Privacy Policy



The protection of your privacy is important to Batra Group / BB (UK) Limited, Company No. 03395567, Registered office address: Unit 1, Colonial Business Park, Colonial Way, Watford, Hertfordshire, WD24 4PR, United Kingdom. This statement discloses the personal data practices of BB (UK) Limited, including what type of data we may collect, process and hold, how it is used and with whom the data is shared. It also explains how you can contact us if you have any queries or concerns about your personal data.

This Privacy Statement is applicable to personal data collected and processed by BB (UK) Limited. In order to help you understand how we will use the personal data you provide, the following guidelines have been created.


In general, it is possible to access our sites without supplying any personal data. The reasons and ways that we will collect and process your personal data online are the following.
Your personal data and order details may also be shared with a third party organisation such as Feefo which collects and collates reviews on our behalf. This is strictly for market research purposes only.

Your email address will not be used to send you marketing emails unless you have specifically consented to this, for example, by entering your email in the Subscribe box on our website.

Please be informed that your contact details including your name, postal, phone and email address may be collected by us for the aforementioned purposes and strictly in accordance with the legal grounds set out in General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”).


Please refer to our Cookies Policies below for more information about what data we collect via cookies. Our Cookies Policy also explains how you can disable and how to delete any cookies we currently store for you.


By submitting any of your personal data, you consent to the use of that data as set out in this policy.


We strive to maintain the reliability, accuracy, completeness and currency of Personal Data in our databases and to protect the privacy and security of our databases.


If BB (UK) Limited changes its privacy policy it will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the personal data it collects and how it uses it at all times. Please note that continued use of the service will signify that you agree to any such changes.

Cookie Policy

This website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device as you browse this website. They are used to “remember” when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable to you shop with us online. Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere.

The table below explains the cookies we use and why.

Cookie Name



Enables translation to other languages when requested by a visitor


Enables translation to other languages when requested by a visitor


Enables us to run our LiveChat 


Enables us to run our LiveChat 


Enables us to run our LiveChat 


Enables us to run our LiveChat 


A security measure that stores a randomly generated key on form submissions to protect the data from Cross-Site Request Forgery (CSRF)


Used to distinguish website users in Google Analytics, allowing us to monitor activity and help us to continually improve site usability


Used to distinguish website users in Google Analytics, allowing us to monitor activity and help us to continually improve site usability


Used to distinguish website users in Google Analytics, allowing us to monitor activity and help us to continually improve site usability


Locally stores visitor-specific content to enable ecommerce (online sale) functions and make the page load faster


Forces local storage of specific content sections that should be invalidatedand make the page load faster


The value of this cookie triggers the cleanup of local cache storage. When the cookie is removed by the backend application, the Admin cleans up local storage, and sets the cookie value to “true.”


Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server


Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages. The message is deleted from the cookie after it is shown to the user


Stores product IDs of recently viewed products for easy navigation


Stores product IDs of recently previously viewed products for easy navigation


Stores product IDs of recently compared products


Stores product IDs of previously compared products for easy navigation


Stores configuration for product data related to Recently Viewed / Compared Products


GetClicky – Web Statistics Tool.


Tracks the specific store view / locale selected by the shopper (this just means that we’re running multiple websites and we need to know which one you’re visiting so we show you the right products and pages)


A session cookie which allows the site to remember you as your browse. For example, if you add an product to your basket, this cookie ensures that the product is in the basket when you go to that page


Tracks search queries to help us better understand customer browsing behaviors and continually improve website performance


Stores customer-specific information related to shopper-initiated actions such as displaying a wish list, checkout information, etc


By using this website, you consent to having the above cookies stored on your computer or device.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit:

To opt out of being tracked by Google Analytics across all websites visit:


If you want to disable cookies, you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:

For Microsoft Internet Explorer: Choose the menu “tools” then “Internet Options” and click on the “privacy” tab under “settings”. In Internet Explorer 11, you should then select “Advanced”. Edit these settings accordingly for your preferences.

For Firefox: Choose the menu “Options”, then select “privacy”. Select the relevant options for your cookie preferences under the History section.

For Google Chrome: Click the Menu/Tools icon (3 dots) on the toolbar and choose “Settings”. Click “Show Advanced Settings” and choose “Content Settings” under the Privacy section. In the “Cookies” section, edit these settings according to your preferences.

For Safari: Click “Preferences” then “Privacy”. Edit these settings accordingly for your preferences.


This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable 3rd party cookies you will not be prevented from making purchases on this site but if you have used a cashback site, your purchase will not be tracked and you will be unable to claim cashback. If you disable all cookies you will be unable to complete a purchase on this site.

Please note that if you choose to disable any or all of the cookies set by this website, some website functionality will no longer be available to you.

If you have any other questions or concerns please get in touch.